In October 2024, KLAS released its Underpayment Recovery Services 2024 Report.
Inside, the insights include which firms drive value in both recovery and prevention.
The report explores how well firms provide actionable insights, how organizations prevent future revenue leakage, and what factors drive the firm selection process.
BESLER scored highest in Overall Performance with a 94.0 Score (on a 100-point scale).
Key Findings
- BESLER is seen as an expert in Transfer DRG and provides an easy engagement for customers.
- Customers note that BESLER takes full ownership of projects and goes above and beyond to chase opportunities in underpaid areas.
- The BESLER team is quick to respond when presented with questions showcasing their expertise.
- BESLER’s reports are a key highlight of doing business with the organization, providing a variety of detailed data points and recommendations. The BESLER team is reliable when it comes to discussing the reports, which leads to a higher level of trust in the team’s work and its recommendations.
Customers prioritize value when selecting partners, focusing on competitive pricing, clear understanding of contingency rates and fees, and demonstrated expertise with proven success rates and solid methodologies. Hospital finance professionals also seek guidance to prevent future revenue leakage by addressing opportunities and performing root-cause analysis.
Voice of a Highly Satisfied Client
“Working with BESLER has significantly transformed our healthcare institution’s approach to managing underpayments and optimizing our DRG processes. Their expertise and services have elevated our operational efficiency to a very high level. This achievement underscores the substantial progress we have made, which is largely attributable to the meticulous and targeted support provided by BESLER.” – Manager, February 2024
